This policy explains how Alankriti Diamonds (A Unit of Hari Om Jewellers) ("Alankriti Diamonds", "we", "us") handles information when you visit www.alankritidiamonds.com or contact us.
Information we collect
- Information you give us: name, phone number, city and enquiry details you enter in our enquiry form or send us on WhatsApp.
- Automatic information: basic technical data such as browser type, device and pages visited, which may be collected through standard server logs or analytics tools.
How enquiry forms work
Our enquiry form does not store your details on our servers. When you submit it, your browser opens WhatsApp with a pre-filled message to us. The message is only sent when you press send in WhatsApp, and is then governed by WhatsApp's own privacy policy.
How we use information
- To respond to your enquiries and process orders.
- To share catalogues, prices and delivery updates you have asked for.
- To improve our website and services.
- To comply with legal obligations.
Sharing
We do not sell your personal information. We may share it with delivery partners and service providers only as needed to fulfil your order, or where required by law.
Cookies
This website may use essential cookies and, if enabled, analytics cookies to understand how visitors use the site. You can control cookies through your browser settings.
Third-party links
Our site links to services such as WhatsApp and Instagram. We are not responsible for the privacy practices of those services.
Data retention and your rights
We keep order and enquiry information only as long as needed for the purposes above. You may ask us to access, correct or delete your information by messaging us on WhatsApp at +91 98972 52202.
Children
Our website is intended for adults. We do not knowingly collect personal information from children.
Changes
We may update this policy from time to time. The latest version will always be available on this page.
Contact
Questions about this policy? Contact us on WhatsApp at +91 98972 52202 or via Instagram.